Privacy Policy

Introduction

etron ("us", "we", or "our") provides customized software solutions (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
• Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. Use of Data

etron may use the collected data for any of these various purposes:

• To provide and maintain our services;
• To process transactions and fulfill orders;
• To communicate with you, including responding to inquiries and providing customer support;
• To personalize your experience and deliver relevant content or advertisements;
• To improve our products, services, and website functionality;
• To analyze usage trends and monitor the performance of our systems;
• To ensure the security of our platform and prevent fraud;
• To comply with legal obligations and enforce our terms and policies.

3. Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

etron is not intended for use within the European Economic Area (EEA), and such use violates the Terms of Service. If you are from the European Economic Area (EEA), etron's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

etron may process your Personal Data because:

• It is necessary to perform a contract with you, such as providing our services or fulfilling your requests;
• You have given us consent to do so for a specific purpose, such as sending you marketing communications;
• It is required to comply with a legal obligation, such as tax reporting or responding to lawful requests from authorities;
• It is in our legitimate interests, such as improving our services, ensuring security, or preventing fraud, provided these interests do not override your rights and freedoms;
• It is necessary to protect your vital interests or those of another person, such as in an emergency situation.

4. Retention of Data

etron may retain your Personal Data for the time period necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations.

5. Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction.

6. Disclosure Of Data

etron may disclose your Personal Data in the good faith belief that such action is necessary:

• To comply with a legal obligation, such as responding to subpoenas, court orders, or other lawful requests from public authorities;
• To protect and defend the rights, property, or safety of our company, our users, or the public;
• To prevent or investigate possible wrongdoing, including fraud, security breaches, or violations of our terms of service;
• To facilitate a merger, acquisition, or sale of all or a portion of our assets, where your Personal Data may be transferred as part of the transaction;
• To work with trusted third-party service providers who assist us in operating our business, provided they agree to keep your data confidential;
• To enforce or apply our policies and agreements with you.

7. Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

8. "Do Not Track" Signals

We do not support Do Not Track ("DNT"). You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

9. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

etron is not intended for use within the European Economic Area (EEA), and such use violates the Terms of Use. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you have accidentally used this Service, contact us so we may take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

• The right to access - You may request copies of your Personal Data we hold, subject to any legal limitations;
• The right to rectification - You may ask us to correct any inaccurate or incomplete Personal Data;
• The right to erasure - You may request that we delete your Personal Data, where permitted by law (e.g., if it is no longer necessary for the purposes for which it was collected);
• The right to restrict processing - You may ask us to limit how we process your Personal Data under certain conditions;
• The right to data portability - You may request that we transfer your Personal Data to another organization, or directly to you, in a structured, commonly used format, where applicable;
• The right to object - You may object to our processing of your Personal Data, such as for direct marketing purposes or where we rely on legitimate interests;
• The right to withdraw consent - If we process your data based on your consent, you may withdraw it at any time, though this will not affect processing already completed.

Please note that we may need to verify your identity before responding to such requests, and certain rights may be subject to legal or contractual limitations.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Sharing Your Information

We may share your information with the following categories of third parties:

• Service Providers - Companies or individuals that assist us in delivering our services, such as payment processors, hosting providers, or customer support platforms;
• Business Partners - Entities we collaborate with to offer joint products, services, or promotions, where applicable;
• Analytics Providers - Organizations that help us analyze usage trends and improve our offerings, such as website or app performance trackers;
• Marketing and Advertising Partners - Third parties that assist with promotional activities, including targeted advertising or email campaigns;
• Legal and Regulatory Authorities - Government agencies or law enforcement, when required by law or to protect our rights and safety;
• Corporate Affiliates - Our subsidiaries, parent companies, or other entities under common ownership, for operational or administrative purposes;
• Successors in Business Transactions - Parties involved in a merger, acquisition, or sale of our assets, where your information may be transferred.

Any third parties we share your information with are bound by confidentiality obligations and applicable data protection laws, where relevant.

12. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@etron.ca

Last updated: April 4, 2025